Intercultural Management

Europäische Fernhochschule Hamburg
berufsbegleitend / Fernstudium
Hochschulzertifikat (Hochschulzertifikat)
6 Monat(e)

The Course

Global companies today need culturally competent people able to deal with dynamic, multifaceted contexts. However, stakeholders are also demanding more social responsibility, leading to the need for thoughtful, long-term, and conscientious decision-makers. This certificate meets both of these requirements by offering you training that combines cultural theory with good management practices. This course is conducted in English (level B2 required).

Do you want to dramatically improve your intercultural communication? In this course, you will develop a strong awareness of different cultural perspectives and values, and how these are communicated in everyday interactions. You will better understand your own cultural background and its influence on your success with others.

In the course, we will discuss principles of intercultural interaction from different perspectives, as well as the major research trends in the field. We will address specific problem-solving skills that you need in your own workplace, and we will provide you with specially designed practice in solving intercultural issues. The format of the course includes expert feedback and extensive discussion opportunities for an individually-tailored approach.


  • Intercultural Communication:
    Introduction to Communication, Theoretical frameworks, Verbal communication, Non-verbal communication, Terminology and usage, Gesture and body language, Cultural parameters and patterns, Models of Intercultural Communication, Overview of models, Using models in active research, Critique of models
  • Intercultural Management:
    Terms, concepts, and limitations, Ethical considerations, Cultural variation in communication, Communication at work, Metaculture, Codeswitching, Lingua franca and usage, Cultural dominance through communication, Negotiating power through communication
  • Successful Intercultural Communication:
    Series of case studies and analysis designed, to elicit strong comprehension and application, of theoretical material covered, Problem solving skills and ability to generate, creative solutions

Online Seminar: Intercultural Management

  • Online 2-week discussion of course content with an experienced cultural moderator to help prepare students for the exam
  • Discussions focused and detail-oriented; includes analysis of various real-life dialogues, cases, and anecdotes
  • Students complete an original action plan in the online seminar that seeks to enhance their practica application of materials learne

Aufnahme und Zugangsvoraussetzungen

English Level B2


Kostenloser Testmonat
Testen Sie uns 4 Wochen kostenlos!

6 Monate

Kostenlose Verlängerung
3 Monate

Umfang des Studienmaterials
2 study booklets, 1 book and 1 online seminar

Once you have successfully completed the 2 send-in exercises, you will receive your certificate of completion. Certificate of Advanced Studies with 10 credits - Accreditation for further studies. Once you have successfully completed the 2 send-in exercises and the online seminar, you will receive your certificate of completion with 10 Credits. If successfully completed, this course can be credited to any Bachelor’s program which requires it (for example, International Business Administration).

Informationsmaterial anfordern

Hier können Sie kostenloses Informationsmaterial zu diesem Studiengang direkt vom Bildungsanbieter Europäische Fernhochschule Hamburg anfordern. Die angegebenen Daten werden ausschließlich an diesen Bildungsanbieter übermittelt und selbstverständlich nicht an Dritte weiter gegeben.

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Der Anbieter

Die Europäische Fernhochschule Hamburg ist vom Bundesland Hamburg durch die Behörde für Wissenschaft, Forschung und Gleichstellung (BWFG) staatlich anerkannt. Damit ist die vollkommene Gleichwertigkeit unserer Studienabschlüsse mit Abschlüssen staatlicher Fachhochschulen garantiert.

Schon mehr als 9.000 Studienteilnehmer/innen haben sich an der Euro-FH in den internationalen, FIBAA-akkreditierten Studiengängen sowie den Zertifikatskursen mit Hochschulzertifikat eingeschrieben. Die Studiengänge der Euro-FH umfassen über 70 Bachelor- und Master-Studiengänge in den Bereichen Wirtschaft, Digitalisierung und Management, Psychologie sowie Gesellschaft, Bildung und Soziales. Die Studienleiter/innen, Tutor/innen und Autor/innen sind berufserfahrene Spezialist/innen. Die vermittelten Lerninhalte sind praxisorientiert und im beruflichen Alltag direkt anwendbar.

Ausbildungsberatung und Information

Europäische Fernhochschule Hamburg

Doberaner Weg 20
22143 Hamburg