Online CAS Knowledge Management

Organisation:
Institut für Kommunikation & Führung IKF
City, country:
Luzern, Center, Switzerland
Type:
Part-time
Certificate:
CAS (Certificate of Advanced Studies)
Duration:
0 k.A.
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Programme

The online distance learning Certificate of Advanced Studies Program in Knowledge Management combines the advantages of e-learning with traditional distance learning. Participants work online at their own pace, whenever and wherever they wish, on the road, at home, or at the place of work.
Study takes place in a personalized manner according to the participants own learning preferences and learning styles. Learning materials are interactive, multimedia, can be downloaded and turned into print, and easily adaptable to individual needs. After successfully completing the application procedure, participants are assigned a coach and receive per Email all the information needed to access the learning platform and begin studying. The coach initiates a virtual one-to-one kick-off meeting in order to orient the participant in the use of the learning platform, explain the procedures and learning materials, and discuss the personal learning interests and preferences of the participant.
The Online Certificate in Knowledge Management equips participants with the skills they need to initiate, plan, and implement knowledge management projects in a wide variety of different institutional settings in both the private and the public sectors. Students get a thorough background in both theoretical and practical aspects of knowledge management. The Program offers praxis oriented training and coaching so that participants can realize real-life projects and solve problems they are currently working on during the Program and gain valuable experience while involved in the course of studies. The Program can be taken as an independent Certificate of Advanced Studies course (25 European Credit Transfer System Points) or as a module in the MBA ELearning & Knowledge Management Program offered by the Institute of Communication & Leadership IKF located in Lucerne, Switzerland.


Prof. Dr. David J. Krieger
Program director

Job description and job opportunities

The online CAS in Knowledge Management is designed to meet the needs of:

  • Decision makers and managers in private as well as public organizations of all types
  • Persons responsible for developing and optimizing knowledge processes and knowledge sharing at all stages of the value chain
  • Persons directing projects in innovation, change, research, and development
  • Consultants
  • IT experts and managers, who are responsible for implementing knowledge management solutions, applications, and tools
  • Decision makers, instructors, and consultants in education and training in both the public and the private sectors

Curriculum

Module 1 - Introduction to Knowledge Management

  • What is Knowledge Management?
  • History & Future Perspectives of Knowledge Management
  • The Global Knowledge Society
  • Introduction to Knowledge Management Technologies
  • Uses of Knowledge Management in the Private and Public Sectors
  • Tasks & Evaluation
Module 2 - Theories and Models of Knowledge Management
  • Political, Economic, & Scientific Factors of KM
  • The Probst Model – Building Blocks of KM
  • The Nonaka/Takeuchi Model
  • The Münich Model
  • Current Developments in KM
  • Tasks & Evaluation
Module 3. Soft Factors in Knowledge Management
  • Introduction to Human Factors in KM
  • Psychological & Sociological Basics for KM, Knowledge Culture
  • Individual, Organization, Technology
  • Motivation, Trust, Communication, Explicit/Implicit Know- ledge
  • Case Studies
  • Tasks & Evaluation
Module 4. Learning Organizations, Systemic Knowledge Manage- ment
  • Basics of System Theory & Cybernetics
  • Dynamics of Complex, Self-organizing Social Systems
  • Learning Organizations & Organizational Learning
  • Communication Theory
  • Systemic Knowledge Management
  • Tasks & Evaluation
Module 5. Project Management for Knowledge Management, Multi-Perspective Organization Modelling & Knowledge Manage- ment
  • Introduction to Project Management
  • Project Management Tools and Techniques
  • Project Management for KM
  • MEMO Framework
  • Case Studies
  • Tasks & Evaluation
Module 6. Knowledge Visualization
  • Introduction to Knowledge Visualization
  • Theories of Knowledge Visualization
  • Tools for Knowledge Visualization
  • Methods and Techniques
  • Case Studies
  • Tasks & Evaluation
Module 7. Instruments & Technologies for KM
  • Identifying Knowledge
  • Acquiring Knowledge
  • Distributing & Using Knowledge
  • Evaluating Knowledge & Storing Knowledge
  • Case Studies
  • Tasks & Evaluation
Module 8. Collaboration Methods & Tools
  • Introduction to Computer Supported Collaborative Work
  • Methods and Technologies of CSCW
  • Forms of CSCW
  • Implementation Scenarios
  • Case Studies
  • Tasks & Evaluation

Practical relevance

The CAS Knowledge Management enables participants

  • To plan, initiate, implement, and evaluate knowledge management projects in private enterprises, public service administration, and educational institutions
  • To take on responsibilities as “Knowledge Manager” in different organizational settings and to direct knowledge management activities
  • To offer effective and innovative consulting in all areas of knowledge management including personal knowledge management, organizational KM, technologies and tools for KM
  • To design and manage knowledge processes

Admission/Entrance requirements

Part-time:
 
Number of participants max.:
k.A.
Number of applicants:
k.A.
Gesamtkosten:
CHF 6000.-

The online CAS in Knowledge Management costs CHF 6’000.- and is valued by 25 ECTS (European Credit Transfer System Points).

Languages and semester abroad

obligatory:
German, English
semester abroad:
not possible
 
The language of instruction is English and/or German.

Netzwerk, Zertifizierungen & Partnerschaften

Netzwerk
Das Institut für Kommunikation & Führung IKF und/oder Mitarbeitende sind Mitglieder in folgenden Organisationen:

  • Schweizerischer Dachverband für Mediation SDM-FSM
  • Schweizerischer Verband für Weiterbildung SVEB
  • Luzerner Konferenz für Erwachsenenbildung LKE
  • eLearning Guild (USA)
  • Swiss Knowledge Management Forum (SKMF)
  • Schweizerischen Gesellschaft für Projektmanagement SPM
  • Deutsche Gesellschaft für wissenschaftliche Weiterbildung und Fernstudium e.V. (DGWF)
  • Schweizer Kaderorganisation SKO

Zertifizierungen
Das Institut für Kommunikation & Führung IKF ist national und international zertifiziert und vernetzt:
  • Das IKF ist seit 2006 eduqua-zertifiziert
  • Das IKF ist als "Approved Training Centre" und "Academic Partner" des Chartered Management Institute (CMI), London, akkreditiert

Partnerschaften u.a.
  • Schweizer Kaderorganisation SKO
  • Business School der Florida Gulf Coast University
  • Zheijang University Hangzhou, China
  • Universitas Padjadjaran, Indonesien

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Organisation

Das Institut für Kommunikation und Führung IKF ist seit 1988 die schweizweit grösste Anbieterin für tertiäre Weiterbildungen in den Bereichen Wissensmanagement, Kommunikation und Leadership.
Das IKF lehrt, forscht und berät in den Themenbereichen eLearning, Wissensmanagement, eHealth, eGovernment, Global Leadership, Transkulturelle Kommunikation, Personal Leadership & Management, Change Management & Leadership, Interkulturelles Marketing, Transkulturelles Team- und Projektmanagement, Transkulturelle Kommunikationsmethoden & Mediation, Transkulturelles Coaching, Transkulturelle Trainingsmethoden.
Am IKF sind zurzeit 9 Mitarbeitende «in residence» und weit über 100 Dozierende aus dem In- und Ausland tätig. Pro Jahr studieren über 200 Studierende am IKF.

Studying in Luzern

Die weltbekannte, historische Stadt Luzern liegt in der Schweiz im Herzen Europas. Durch ihre zentrale Lage am idyllischen Vierwaldstättersee, umgeben von mächtigen Bergen wie den 3000 Meter hohen Titlis oder den imposanten Pilatus, gilt Luzern als "Schweiz in der Schweiz".

Hier finden Sie alles: See, Berge, Stadt - eine unverwechselbare Komposition aus Natur und Menschenwerk, seit Jahrhunderten bewahrt und vorsichtig erschlossen. Luzern - die menschliche Metropole der Zentralschweiz, Kultur- und Kongressstadt mit Lebensart.
(Quelle: www.luzern.org)

Further Information

Melanie Kaech
+41 (0)41 211 04 73
Institut für Kommunikation & Führung IKF
Morgartenstrasse 7
6003 Luzern
Schweiz
+41 (0)41 211 04 73
+41 (0)41 211 04 74
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